NOTE: Full-Text Searching is default enabled from version 7.1.1 on
SQL Configuration
NOTE: VersaDev takes no responsibility for any data corruption or loss incurred, be sure to take extra care not to remove or change any data by mistake when operating directly on the database, we recommend performing a backup and implementing on a test environment before performing on production.
1. In SQL Management Studio locate the versaSRS database table tbl_kbarticles.
2. Right-click on the table and select Full-Text Index Table then Define Full-Text Indexing on a Table... to display the Full-Text Indexing Wizard.
3. Click Next and select the default Unique index PK_tbl_kbarticles then click Next.
4. Check the available columns then click Next.
5. Click on the 'Create a new catalog' box, set the Name to KB Search, click Next, then Finish to complete the setup.
VersaSRS Configuration
1. As an Administrator, click the cog icon in the top right corner of versaSRS.
2. Select Global Settings.
3. Locate the Global Setting 'KBSearchModule' and select the Full Text option from the drop-down list.
4. Click the Apply button to commit the change to the system.
5. Reload the Global Settings by clicking the Reload icon next to the Application Property header above the settings list.