Q: Can the Primary, Secondary, and Tertiary categories in the Knowledge Base (KB) Details tab be changed?

A: These categories can be changed in the System Tables, the User must have Administrator access in order to make these changes.

1. Select versaSRS Spinner Icon > System Tools > System Tables > Select Knowledgebase Categories from the drop-down list.

2. Edit the necessary options or Add new Category entries as desired, repeat with Knowledgebase Secondary Categories, and Knowledgebase Tertiary Categories as required.

382 Relabel Knowledge Base Sections

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