An error message 'SMTP protocol error: 452 4.3.1 Insufficient system resources' was displayed and emails did not send successfully. The versaSRSMailIn Service is running and the log has no errors.

The insufficient system resources message indicates that the Microsoft Exchange server is either running out of disk space or free memory. This is not related to the versaSRS application, however the below suggestions will likely resolve the issue.

There are two steps to resolve the issue and ensure the mail service is running again:

1. Increase the amount of free space on the Microsoft Exchange server drive

2. Reduce the amount of memory being used by all processes (for SMTP side).

140 Email not being Received or Sent by versaSRS

223 Emails Are Not Being Sent From versaSRS

224 Cases Are Not Being Logged in versaSRS by Email

375 Installation & Configuration for versaSRSServiceMonitor

376 Service Failure Alerts

Did the information in this article help answer your question?

Yes
No
Did not apply