versaSRS Knowledge Base

 

 

Classic Survey Submit and Close browser button fix

Article ID: Q731581

Category: FAQ - Errors

The information in this article applies to:

  • versaSRS
  • versaSurvey
  • Survey

When the Survey is completed, it will redirect to another page showing "Your response has been recorded.", this page shows the following elements which needs to be fixed.

  1. The Submit button still shows at the bottom after submitted the Survey.

  2. The "To close this window, Click here..." option does not close the browser.

Classic Survey survey submitted page

The reason why the Close function does not close the browser is because when opening a Survey by clicking the Survey link, this opens a new browser window/tab, when selecting the 'Click here...' button, the Close function will call a Window.close() method to close the current window. This was designed for legacy browsers, e.g. IE, which will lead to security issues or loss of data when closing the browser window/tab which was opened by users not the application.

The attached file fixes the Submit button and the Close function in the Survey. Please extract the zip file contents and replace those in the versaSurvey folder with the extracted files, the default location of the versaSurvey folder is: C:\Program Files (x86)\VersaDev\versaSRS\versaSurvey

194 versaSurvey Error on Launch - Invalid object name 'tbl_VSCTForms'

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Last Reviewed: 15/10/2024
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Last Reviewed:
15/10/2024

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