1. A Signature can be added to a User's Profile in versaSRS by selecting versaSRS Spinner Icon > Administrators > Manage System Users > Select User > Edit.

2. Within the User Details tab double click the Signature text area to display the HTML editor where the Signature can be designed, select File > Save & Close to close the editor, then OK to save the Signature to the User.

3. To use the User Signature when sending emails from Cases, ensure the 'Apply User Signature' radio button at the bottom of the Case Update screen is selected. The System Tag [SIGNATURE] also must be placed in the Update window in the area you wish the signature to appear.
   NOTE: For best results we suggest configuring an Update Template that will display the signature on outgoing communications.

247 Signature Not Applied Correctly

557 When Does The Team/User Signature Apply?

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